The principle we're discussing
Redirect and reinforce feedback.
Why this principle is important and matters to you
The biggest differentiator of successful teams, as seen by researcher Amy Edmondson, is psychological safety. Creating a psychologically safe workplace is important because it increases employee retention, fosters inclusion & empathy, and boosts creativity and innovation.
You can read more about how psychological safety decreases employee turnover here.
This provides practical ways to apply learnings from this Spark
Victoria shares how psychological safety benefited the culture of her team during a tumultuous period.
An opportunity to reflect on yourself and/or your team and how you can apply these insights